Privacy Policy
Effective Date: December 1, 2025 || Last Updated: December 1, 2025
1.Introduction
Welcome to Fencon. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Fencon Consultancy Pvt Ltd, Fencon Mazameer Architectural Design LLC, and our affiliated entities (“Fencon,” “we,” “us,” or “our”) collect, use, disclose, and protect your personal data.
This policy applies to all visitors, users, clients, and job applicants who interact with our website www.fencon.ae , services, or communications. By using our website or services, you consent to the practices described in this Privacy Policy.
2.Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website.
2.1 Personal Information You Provide
When you contact us, request information, apply for a job, or use our services,
we may collect:
- Contact Information: Name, email address, phone number, company name, job title
- Professional Information: Resume/CV, portfolio, work experience, qualifications, references
- Project Information: Project location, scope, requirements, budget
- Communication Data: Messages, inquiries, feedback you send to us
- Payment Information: Billing details, invoices (processed securely through third-party payment processors)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources
- Cookies and Tracking Technologies: See Section 5 for details
3.How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Delivery
- To respond to your inquiries and provide information about our services
- To deliver engineering consultancy, design, and project management services
- To communicate with you regarding projects, contracts, and deliverables
- To process payments and maintain financial records
3.2 Recruitment
- To evaluate job applications and contact candidates
- To conduct interviews and background checks
- To maintain recruitment records and comply with employment laws
3.3 Business Operations
- To improve our website, services, and user experience
- To analyze usage patterns and optimize our digital platforms
- To maintain security and prevent fraud
- To comply with legal obligations and regulatory requirements
3.4 Marketing & Communications
- To send newsletters, updates, and promotional materials (with your consent)
- To inform you about new services, projects, and company news
- To respond to your requests for brochures or other marketing materials
You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us at privacy@fencon.ae.
4.Legal Basis for Processing (GDPR Compliance)
For users in the European Union and UK, we process your personal data based on:
- Consent: When you voluntarily provide information or opt in to communications
- Contractual Necessity: To perform contracts or deliver services you’ve requested
- Legitimate Interests: To operate our business, improve services, and ensure security
- Legal Obligation: To comply with applicable laws and regulations
5.Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (e.g., session management, security)
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your activity for targeted advertising (only with your consent)
5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality. For more details, see our Cookie Policy.
6.How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:
6.1 Service Providers
We work with trusted third-party providers who assist with:
- Website hosting and maintenance
- Email services and CRM platforms
- Payment processing
- Analytics and performance monitoring
These providers are contractually bound to protect your data and use it only as instructed.
6.2 Business Transfers
If Fencon undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
6.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
6.4 With Your Consent
We may share your information with third parties when you provide explicit consent.
7.Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Contact inquiries: Retained for up to 2 years
- Client project data: Retained for the duration of the project plus 7 years (for legal/contractual purposes)
- Job applications: Retained for up to 1 year unless you consent to remain in our talent pool
- Marketing data: Retained until you unsubscribe or request deletion
8.Your Data Protection Rights
Depending on your location, you may have the following rights:
8.1 Rights Under GDPR (EU/UK Users)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (“right to be forgotten”)
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine readable format
- Right to Object: Opt out of certain processing activities (e.g., marketing)
- Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
8.2 Rights Under Other Data Protection Laws
If you are located in India, UAE, or other jurisdictions with data protection laws, you may have similar rights. Contact us to exercise your rights.
8.3 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: privacy@fencon.ae
Phone: +971 4 123 4567 (Dubai office)
We will respond to your request within 30 days.
9.International Data Transfers
Fencon operates globally, with offices in India, UAE, UK, and Egypt. Your personal data may be transferred to and processed in countries outside your location.
We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with third-party providers
- Compliance with applicable data protection laws
10.Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure socket layer (SSL) encryption for data transmission
- Restricted access to personal data (authorized personnel only)
- Regular security audits and vulnerability assessments
- Secure storage and backup systems
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
11.Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
12.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
13.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised.
We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email to registered users
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
14.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Fencon Data Protection Officer
Email: privacy@fencon.ae
Phone: +971 4 123 4567 (Dubai) | +91 22 1234 5678 (Mumbai)
Address: Fencon Mazameer Architectural Design LLC Office 501, Business Tower, Dubai Design District Dubai, United Arab Emirates
© 2026 Fencon. All Rights Reserved.